No. 1 Boba Tea Texas Employee Training

All No. 1 Boba Tea employees must complete this course, and pass the tests, within their first week of work. Remember to get the app so that you always have access to this information!

Interested in this course? Email us at [email protected]

Course curriculum

1. Welcome to No. 1 Boba Tea!
1. Group Messaging
2. Anonymous Feedback Form
3. All Locations Addresses & Phone Number
1. Overview
2. NDA pdf
3. W-4 pdf
4. I-9 pdf
1. Timekeeping in HomeBase
2. Break Policy
3. Scheduling, Availability and Hours
4. How To: Homebase (Videos)
5. Payroll
1. General Behavior
2. Diversity and Inclusion
3. Workplace Harassment
4. Unacceptable Behavior
5. Behavior Expectations Test
1. Termination By Employee
1. Purpose
2. Team Member Personal Items
3. Return of Employer Property Policy
1. Phones and Ear Buds
2. Computers and Tablets (including Square POS)
1. What is Substance Abuse?
2. Our Substance Abuse Policy and Discipline
3. Struggling with Addiction
1. Why is Food Safety Important?
2. 4 Steps to Food Safety
3. Food Safety by Type of Food
4. Food Safety During and After an Emergency
5. Food Safety During Power Outages Chart
6. Food Poisoning
7. People at Risk of Food Poisoning
8. Bacteria and Viruses
9. 5 Symptoms of Foodborne Illness pdf
10. Employee Health Policy pdf
11. People at Risk: Children Under Five
12. People at Risk: Older Adults
13. People at Risk: Those with Weakened Immune Systems
14. People at Risk: Pregnant Women
15. Proper Food Storage pdf
16. Critical Food Temperatures pdf
17. Important Take Aways!
18. Thawing Using Approved Methods pdf
19. Food Holding Takeaway
20. Avoid Cross Contamination: Utensil Storage pdf
21. No Pests Allowed!
22. Next Steps and Your Food Handler Card
23. Basic Food Safety Quiz
1. Food and Drink Policy
2. Holiday Hours
3. Workers' Compensation Insurance Policy
4. Reimbursement Policy
1. Slip and Fall Prevention
1. Opening Checklist pdf
2. FOH Closing Checklist pdf
3. BOH Closing Checklist pdf
1. What is Customer Service?
2. Basics of Customer Service
3. Phone Calls
4. Customer Conflict
5. Customer Service Test
1. Boba
2. Menu Reference Photos
3. Tea Knowledge
4. Drink Knowledge Test
1. Generic Employee Square Access Code
2. Taking Payments with Square Register Video
3. Manual Card Entry
4. Adding Customers on Square Register Video
5. Reviewing Past Transactions Video
6. View Overall Transaction Reports
7. Gift Cards: How To Load
8. Gift Cards: How To Load Video
9. Offline Mode
10. Square Support and Minor Troubleshooting Links for Square Point-of-Sale
11. Square Register Use and Troubleshooting
12. Square Knowledge Test
1. Detecting Counterfeit Money
2. Credit Card Fraud
3. Counterfeit Money Quiz
1. Evaluation

About this course

Free
83 lessons
0 hours of video content

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No. 1 Boba Tea Texas Employee Training

Course curriculum

Welcome to No. 1 Boba Tea

Communication and Contacts

Signing Documents

Timekeeping and Payroll

Behavior Expectations

Ending Your Employment Expectations

Dress Code Policy and Personal Items

Electronics Policy

Substance Abuse Policy

Basic Food Safety

Employee Benefits

Safety Practices and Procedures

Opening and Closing General

Customer Service Training (English)

Drinks Product Knowledge

Square POS System

Fraud Detection and Prevention

N1BT Employee Training Evaluation Form

About this course

Discover your potential, starting today